Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Make a donation through our website
- Sign up for our newsletter or volunteer opportunities
- Contact us through our website forms
- Create an account or participate in our programs
Personal Information: Name, email address, phone number, mailing address, payment information (processed securely through third-party providers)
Automatically Collected Information: IP address, browser type, device information, pages visited, and usage patterns
2. How We Use Your Information
We use the information we collect to:
- Process donations and provide tax receipts
- Communicate about our programs and impact
- Provide volunteer opportunities and updates
- Improve our website and services
- Send newsletters and updates (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our website and process donations
- Legal Requirements: When required by law or to protect our rights
- Consent: With your explicit consent
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure payment processing through certified providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. For more detailed information about our cookie practices, please see our Cookie Policy.
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at contact@hand.org.in
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@hand.org.in
Phone: +91 70367 77677
Address: Villa No : 178, Chitrapuri Row House Rd, Chitrapuri Colony, Hyderabad, Telangana 500104